charter for nightlife without discrimination
Charter for a nightlife without discrimination
Together with a large number of restaurateurs, staff groups, event organizations, youth organizations, minority organizations and experts consensus has been reached on the content of this Charter for a nightlife without discrimination through workshops, expert and advisory group meetings and numerous dialogue sessions.
The Charter aims to help create an inclusive nightlife where there is equality and safety for all. At its launch, the Charter should be viewed as part of an ongoing process to eliminate discrimination in nightlife step by step.
We – the signatories of this Charter – commit ourselves, as stakeholders in the nightlife industry, to lead the way and take responsibility for combating all forms of discrimination in nightlife – regardless of ethnicity, national origin, religion, gender, gender expression, sexuality, physical traits, age, social background, language, or political beliefs.
We therefore endorse the initiatives below and actively commit to working for a nightlife without discrimination, where the rights and dignity of guests are respected.
TO COMBAT DISCRIMINATION IN NIGHTLIFE
1
COMMUNICATION
Together, we must ensure the best possible com unication and alignment of expectations regarding nightlife. We commit t being clear about the framework of the event, expectations for guest behavior, and the admission requirements for participation.
2
HANDLING
Together, we must ensure that if a guest in the nightlife experiences discrimination, there should be appropriate processes in place to handle the situation, ensuring t t the guest is heard, seen, and taken seriously - and the experiences shoul be collected to avoid similar situations in the future.
3
PREVENTION
Together, we must ensure the best possible prevention of discrimina-tion. This involves education, appropriate skills, ensuring the presence of non-discriminatory values, and working on the culture surrounding safety and security in nightlife.
Focus area 1: Communication
Clarity about profile, rights, expectations and adherence to the charter
Nightlife operators are entitled to have a profile or concept as long as guests are not discriminated . Therefore, communication and clarity are important.
WE COMMIT TO
// To clearly communicate our commitment to this charter
// To clearly inform guests about the venue's profile and concept as well as expectations for guest behavior. .
Nightlife operators are entitled to have a profile or concept if guests are not discriminated against. Therefore, communication and clarity are important.
We commit to informing guests - at minimum through signage at the entrance and/or cloakroom, as well as on our website, social media, etc. - about the following:
// That the nightlife operator has endorsed this charter and does not tolerate discrimination.
// The venue's profile, such as dress code, admission requirements, and similar policies that may lead to rejection.
// The guests' right not to be discriminated against and the guests' options for recourse if they experience discrimination.
// The expectations for both staff and guests' behavior during the visit.
Focus area 2: Management
Reporting options, handling and key personnel
WE COMMIT TO
We agree that discrimination has no place in society and therefore also in nightlife. Recognizing that situations can be experienced differently, we are committed to engaging in constructive dialogue with guests about all types of experiences of discrimination, more specifically:
// To ensuring clear information to guests about where to turn if they experience discrimination, as well as clear guidelines for how these reports will be handled.
// To appointing a designated key person who has in-depth knowledge of the Charter's focus areas and and possesses the necessary skills to engage in constructive dialogue with guests who experience discrimination.
// To having a permanent key person who has in-depth knowledge of the Charter and who can continuously ensure that the Charter and its content are known to both employees and relevant external suppliers.
// To clearly communicate how the venue handles situations where guests experience discrimination. The guidelines must describe to both guests and staff how to contact them if they experience discrimination and describe how reported incidents are handled.
// To engage in constructive dialogue with guests about all kinds of experiences of discrimination, recognizing that situations can be experienced differently.
WE SUPPORT
// That a centrally organized dialogue tool for inquiries regarding discrimination is created and developed.
Focus area 3: Prevention
Upskilling, education and dialogue
Continued and strengthened efforts are needed to prevent and combat discrimination in nightlife. The staff must understand what discrimination is and means for guests in nightlife, as well as how they can contribute to preventing, combating and handling discriminatory behavior.
Therefore, it is necessary that the management team has knowledge and skills to prevent discrimination. In addition, additional information and ongoing training of security and service personnel is necessary to support employees in their work to counter the biases and blind spots that can lead to discrimination in all forms. This also applies to cases where the staff is affiliated with the night life operator through external suppliers.
WE COMMIT TO
// To provide information about discrimination and train staff and management in preventing, combating and handling discriminatory behavior.
// To maintain and continuously update knowledge and skills regarding discrimination.
Some nightlife operators have the resources and skills to ensure that the necessary courses, information, etc. are offered, but a number of nightlife operators will not be able to undertake this task alone.
We are therefore positive about centrally managed training courses that can make it easy and attractive for nightlife operators across the industry to work with knowledge and prevention, both in the management teams and among the staff who have direct contact with nightlife guests.
We are also convinced that ongoing dialogue on preventing and combating discrimination and mutual exchange of experiences in themselves has a preventive and strengthening effect on our efforts.
WE SUPPORT
// Establishment of centrally managed training courses for the industry.
// Establishment of one or more industry forums for ongoing discussions and exchange of experiences in relation to preventing, combating and handling discrimination in nightlife.
Follow-up on the charter's areas of focus
In order to support active and targeted work on the Charter's initiatives, we will, through dialogue visits , enter a collaboration with the Municipality of Copenhagen to verify our obligations in relation to the Charter.
As far as the specific initiatives in the Charter, we will, together with the Municipality of Copenhagen and other relevant stakeholders, identify the specific opportunities and the need for financing the Charter's areas of action.